Planning & Design

Human oversight for video closed-captioning

I recently attempted to follow an online video via automatically generated "Closed Captioning." It was utter gibberish.

 

Auto-caption is so vastly a joke that "youtube auto caption fail" is a drop-down search suggestion.

 

I recommend that any site (like YouTube) that imposes "auto-captioning" make it easy for content producers to edit/correct the transcript. The site should alert the content producer to the importance of taking this step, and provide extensive how-to documentation.

 

People who rely on assistive technology should somehow be informed, whether "Closed Captioning" was produced with human oversight or was automatically generated.

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Idea No. 11